http://www.oecd.org/sti/consumer/promotingconsumerinterest.htm...

Lack of laws or difficulties in their enforcement gives an incentive to the 'black ships' on the market. Some companies are then tempted to unfair commercial practices, which affect consumer welfare. Consumers should be thus provided with adequate instruments and information in the decision-making process. The OECD Committee on Consumer Policy guides its Member economies in the development of policies and use of legal and non-legal instruments aimed at promoting consumer interest.

Key issues:

Dispute resolution and redress / Awareness and education / Product safety

[...]

Health and consumer safety are at the heart of consumer policy. The increasing number of unsafe products, particulary for children, requires rigorous legislation and better enforcement. This is especially prominent for the more sophisticated products of which parts are produced and traded globally. Therefore, the OECD Committee on Consumer Policy renewed its work on this emerging issue.

http://www.oecd.org/sti/consumer/promotingconsumerinterest.htm

http://www.oecd.org/contact/

Au chapitre Consumer & product safety. Au chapitre Security.