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According to the Accenture survey, 79 percent of executives believe companies that do not embrace big data will lose their competitive position...
To avoid such an outcome, companies need to focus on digitally servicing their current and prospective customers. Implementing open technology platforms that allow them to capture and analyze data about how customers engage with their brand is critical to accomplishing this goal. Investing in mobile-centric open platforms and augmenting them with data analytics gives three kinds of added value to companies:
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in: http://www.avaya.com/blogs/archives/2015/08/unearthing-your-big-data-goldmine.html
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New technologies, new processes and cultural adaptation will deliver breakthrough business results. Teams must accommodate shifting work schedules, share data and information, and collaborate rapidly to deliver market-leading innovation. Avaya and its global network of business partners stand at the ready to help your business succeed in the new era of engagement.
in: http://www.avaya.com/blogs/archives/2015/11/the-new-era-of-engagement-everywhere-for-the-midmarket.html
http://www.avaya.com/usa/new-rules-of-engagement.
En résumé: presque tout revoir en matière de communication et d'organisation peut-être. Qui fait quoi dans l'électronique et les Télécoms surtout? Toujours sur la bonne gouvernance de l'Internet et des Télécommunications.
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