http://www.eraeurope.org/about...

http://www.eraeurope.org/contact.

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Know your rights as a consumer; find out about European best practices and retailers obligations on shipping, payments, returns and all phases of your purchase. You can also obtain information through Consumer Protection organizations in your country.

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in: http://www.eraeurope.org/shopwithconfidence.

http://e-homeshopping.org:

The Electronic HomeShopping Conference, also known as the ERA European Conference, is the signature event in the ERA European calendar. The 2015 event will take place June 21st to 23rd in Barcelona.

The conference brings together key decision-makers and industry leaders from around the world. For those who use direct response marketing to sell goods and services to the public on television, on the radio, online, or even through the mobile/wireless world, this is the conference where you will find a truly global representation of this industry, and will provide you with the links you need to do business in Europe.

The finest networking opportunities, a true business club environment and a great setting, this is the place to do business with ERA members in Europe.

http://www.eraeurope.org/conference-events.