On accountability...

http://en.wikipedia.org/wiki/Accountability

References
Bovens, Mark. The Quest for Responsibility: Accountability and Citizenship in Complex Organisations (Cambridge University Press, 1998).
Hunt, G. ‘The Principle of Complementarity: Freedom of Information, Public Accountability & Whistleblowing’, chap 5 in R A Chapman & M Hunt (eds) Open Government in a Theoretical and Practical Context. Ashgate, Aldershot, 2006.

Hunt, G. (ed) Whistleblowing in the Social Services: Public Accountability & Professional Practice, Arnold (Hodder), 1998.

Mastop, Rosja. “Characterising Responsibility in Organisational Structures: The Problem of Many Hands” in Deontic Logic in Computer Science, eds. G. Governatori and G. Sartor (Berlin: Springer-Verlag, 2010). pp. 274–287. ISBN 978-3-540-70524-6

Thompson, Dennis F. “Designing Responsibility: The Problem of Many Hands in Complex Organizations,” in The Design Turn in Applied Ethics, eds., Jeroen van den Hoven, Seumas Miller and Thomas Pogge (Cambridge University Press, 2012).

Thompson, Dennis F. “The Responsibility of Advisers” in Restoring Responsibility: Ethics in Government, Business and Healthcare (Cambridge University Press, 2005), pp. 33–49. ISBN 978-0521547222

Further reading
Mark Bovens, "Two concepts of accountability: accountability as a virtue and as a mechanism," West European Politics 33 (2010), 946–967.

Sterling Harwood, "Accountability," in John K. Roth, ed., Ethics: Ready Reference (Salem Press, 1994), reprinted in Sterling Harwood, ed., Business as Ethical and Business as Usual (Wadsworth Publishing Co., 1996).

David Luban, Alan Strudler, and David Wasserman, “Moral Responsibility in the Age of Bureaucracy,” Michigan Law Review 90 (1992), 2348-2392.
Romm, Norma RA (2001) Accountability in Social Research. New York: Springer. [1]

Dennis Thompson, “The Responsibility of Advisers” in Restoring Responsibility: Ethics in Government, Business and Healthcare (Cambridge University Press, 2005), pp. 33–49. ISBN 978-0521547222

Williams, Christopher (2006) Leadership accountability in a globalizing world. London: Palgrave Macmillan.